Thank you for shopping at KC Store! We want to ensure a smooth shopping experience for you. This policy outlines the conditions under which you can return an item and receive a full refund or store credit.

Refunds

We accept returns of unworn, unwashed, and undamaged items purchased on our website within 3 days of delivery. To initiate a return, please follow these steps:

  1. Contact Us: Contact our customer service team by email at sales@kcstore.net or phone at 079373837 within the return window.
  2. Return Authorization: You will receive a Return Authorization (RA) number and instructions on how to return the item(s).
  3. Return Shipping: You are responsible for the cost of returning the item(s) to us. We recommend using a tracked shipping service with insurance.

Refund or Store Credit

  • Full Refund: We will issue a full refund to the original payment method used for the purchase within 3 business days.
  • Store Credit: We will issue you store credit for the full value of the returned item(s). This credit can be used towards future purchases on our website.

Please noted:

  • We reserve the right to deny a refund or store credit if the
    item(s) are not returned in their original condition or if the return is
    not initiated within the specified timeframe.
  • Sale
    items and clearance items may be final sale and non-returnable. Please
    check the product description for specific return eligibility.

Exchanges

  • Unfortunately, we do not currently offer exchanges for returned items. However, you can return the unwanted item and use your full refund or store credit towards a new order for the desired product.

Warranty Claims​

  • If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or a full refund.

Contact Us

  • If you have any questions about our Refund and Returns Policy, please contact us at:

Email: sales@kcstore.net
Phone: 070373837

We appreciate your understanding!​